Frequently Asked Questions
What is Adstory?
Adstory is a local digital advertising platform that connects small businesses with high-footfall locations across Norwich. We display your advert on our 55-inch digital screens placed in cafés, gyms, salons, shops, and other community spaces.
What advertising plans do you offer?
We currently offer three main plans:
User Plan (£50/month):
Advertise across all active Adstory screens without hosting one on your premises.
Hosting Plan (£25/month):
Host an Adstory screen in your business and get your own advert shown across our network.
Sponsored Plan (£200/month):
Designed for larger organisations looking to support local enterprise and receive premium exposure, including everything in the User Plan plus exclusive benefits.
All plans operate on a 30-day rolling contract with no long-term commitment required.
Can I purchase more than one ad slot?
Absolutely! You can purchase multiple slots to increase the frequency of your ad or run different campaigns. Each slot adds a new 10-second display rotation to the network.
How do I pay?
All plans operate on a 30-day rolling contract with recurring monthly payments, so there's no need to set up a direct debit or remember to pay manually each month. Your subscription renews automatically unless cancelled, giving you hassle-free continuity.
What format should my advert be in?
You can submit a:
Single image or video (maximum 10 seconds), or
Multiple assets for one of our pre-designed layouts
File requirements:
Format: PNG, PDF (images); MP4 (videos)
Resolution: 1920 x 1080 pixels (Full HD)
Orientation: Portrait (Vertical preferred)
Send your files to: info@adstory.co.uk
How often can I update my advert?
You can update your advert at any time — just allow 48 hours' notice for us to process changes. A £20 admin fee applies for each update.
Who installs and maintains the screens?
Adstory handles the installation, maintenance, and management of all digital screens. If you host a screen, there’s nothing technical you need to worry about.
Is there a cancellation period?
No lengthy contracts — you can cancel any time with 30 days' notice.
How many screens do you have?
We currently have 10 screens, in 10 locations. We are continuously adding more screens to our network.
Where will my ad be displayed?
Your ad will appear across all active Adstory screens in Norwich. We continuously expand our network to reach more local audiences in key community hubs.
What do I get with each Plan?
Your 10-second advert shown a minimum of 58 times per day on each active screen
Placement across multiple high-traffic Norwich locations
Access to our social media storytelling campaigns
Ability to update your content regularly
What are the requirements to host a screen?
To host an Adstory screen, your business must:
Be located in a high-footfall or community-focused area (e.g., café, gym, salon)
Have suitable space to install a standing or mounted screen
Pass our site suitability check
We carry out a brief inspection before confirming screen installation.
Let's Work Together
Contact Us
We’d love to hear from you — whether you’re a local business looking to advertise, a potential screen host, or just curious about how Adstory works.
Visit Us
Norwich, Norfolk (by appointment only)
Email Us
Info@adstory.co.uk
Stay Connected
Follow us on social media to see how we’re supporting Norwich’s local business community.
Instagram @adstory.norwich